Challenge 01

Digitize field processes and maximize team efficiency

Today, CPFL electricians still need to manually record the actions performed in the field. In addition to the difficulty of filling out forms in the rain, in dark places, or without physical support, the organization and digitization stage upon returning to base generates rework and can compromise the quality of the data collected. As a result, important information is lost, communication with the customer is delayed, and team productivity is reduced.

That is why we are looking for digital solutions that adapt to the operational routine and requirements of the sector, with features for leveraging activity data, automatic triggers according to the type of service, printing for mandatory customer deliveries, and offline operation in areas without coverage. To complement this, we request an option with intelligent document reading and easy access to different forms during service.

Take part in this challenge and help optimize the routine of field teams with an efficient, integrated digital solution that is prepared for everyday challenges.

• Provide a functional offline tool with different completion options such as saving, printing, and/or sending documents

• Help reduce completion time with automatic integration of service data

• Help prevent information loss with image recognition and extraction of relevant data from photos and documents

• Automate actions at the end of the service, such as sending forms and messages according to the situation recorded